Terms and Conditions
Rent Sons Terms of Sale
Last Modified: December 12th, 2018
ACCEPTANCE OF TERMS
These terms of sale are entered into by and between You and Rent Sons LLC (“Rent Sons”, “we” or “us”). The following terms (collectively, these “Terms of Sale”), govern your use of the services offered by Rent Sons (the “Services”). The offer of Services through our website and mobile application (collectively, the “Site”) is expressly conditioned upon your acceptance of these Terms of Sale. You will be deemed to have accepted these Terms of Sale by submitting a Services request. Use of the terms “you” or “your” in these Terms of Sale, as the context requires, means and includes the person or entity on whose behalf the Services are being procured (the “User”). User is fully responsible for compliance with these Terms.
Requests: After you complete a Services request on the Site, our local liaison (“Community Builder”) will match your Services request to available Sons and Daughters. “Sons and Daughters” are independent contractors who perform Services. Rent Sons does not guarantee that any particular Services request will be fulfilled. If your Services request cannot be fulfilled, you will be informed by the Community Builder as soon as reasonably possible.
Fees and Payment: Services are billed at $30 per hour per Son or Daughter. Your Community Builder will reach out to confirm your Services request and will give you instructions on how to set up a payment account. We do not charge until the Services are complete.
Rental Minimums: There is a strict 2-hour minimum for all Services. We try to make it worth everyone's time. We do understand walking your dog for $50 is a lot, so we recommend giving your Son or Daughter something else to do after: clean your garage, spruce up the garden, water your plants, etc.
Pay What you Rent: When you rent a Son or Daughter, you’ve reserved him/her for the time he/she is there. If the Son or Daughter finishes the job early, that’s great! If the Services take longer, you’ll pay the additional time the Son or Daughter is there.
Special Son or Daughter Request: We think all of our Sons and Daughters will blow you away, but we understand if there’s a special bond you build with one over time. If you want one specifically, that means he/she may have to deny a more convenient job for his/her schedule. To sweeten the deal to make sure you get that Son or Daughter you want, we charge $30 per hour per Son or Daughter that you specifically request and pay them extra. Note this premium does not apply to recurring weekly requests.
We’re Quality! But We Aren’t Pros: When you rent Sons or Daughters, you rent quality workers. They are not professionals that have 20 years of experience and thousands of dollars in equipment. However, for most jobs we think you’ll be blown away with how well they work. In addition, our Community Builder will let you know if our Sons and Daughters are up for your requested job, or if you should leave the job to the pros. We are happy to help refer you to the right person if that’s the case.
Tips: Our culture is this: If the Son or Daughter does a good job, please tip them! The average tip is between $20-$50/Son or Daughter.
Tools and Materials: All Sons and Daughters are independent contractors. We do not provide them tools unless you rent tools for them from us. The tool rental charge for standard hand tools varies by job. Any such tool rental charge is in addition to charges for materials (for example: paint for a painting job). We will bring the brushes, but you need to buy the paint.
Insurance, Property Damage and Personal Injury: If you're concerned about any aspects of a job, consult your Community Builder and they can speak to you in further detail about insurance, property damage and personal injury concerns.
Lunch Breaks: Rent Sons is not your average service company. If the Sons or Daughters are scheduled to work more than 6 hours, they are allowed a 20-minute paid lunch break.
Late Jobs: Trust us, we love being the designated drivers for your wedding guests. It's one of our favorites. But if we are doing fast food runs past midnight, the Sons and Daughters need to get paid more as they won't be able to work the next morning. We add an additional $10 per hour per Son or Daughter for jobs that start before 6 am or go past 12 am local time.
Sunday & Holiday Jobs: If your timing is not flexible, we will accept a holiday or Sunday job. For Sundays, we charge $35 per hour, and our rates on holidays vary.
More than 24 hours: We understand things happen and you may need to cancel. As long as you let us know more than 24 hours before the scheduled appointment with your Son or Daughter, there's no cancellation fee.
Less than 24 hours: If you cancel within 24 hours, we will charge $15 per Son and/or Daughter that was scheduled to work for 2 hour jobs. For jobs more than 2 hours you will be charged $30/Son on the job.
Cancel within 1 hour of Job: If you cancel within 1 hour of a scheduled job, Rent Sons will charge you for 50% of your reserved time.
Simple Re-schedule: If you need to reschedule an hour or more prior to the scheduled job, we can work with you and there's no charge.
KEEP OUR SONS AND DAUGHTERS SAFE
Moving: The Community Builder will make the call if a moving job is too strenuous or difficult for the Son or Daughter.
Landscaping: Although we are insured, we do not use power tools like chainsaws or climb tall ladders.
Roofs: We do not do roofing jobs.
Painting: We will only paint first level interior/exterior unless you speak more in depth with your Community Builder. We have experienced Sons and Daughters that can paint your house, but we need a heads up in advance of booking.
Uncleanliness: If your basement has black mold or another hazardous chemical, or if there are other hazardous conditions at your house, you should call a professional.
Last modified: March 4th, 2018
Rent Sons LLC (“We” or “Rent Sons”) respects the privacy of our Sons and Daughters, Neighbors, Community Builders and guests, and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our online interfaces and properties (e.g., websites and mobile applications) owned and controlled by Rent Sons, including the website www.rentsons.com (collectively, the “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On the website.
In email, text and other electronic messages between you and this Site.
Through mobile applications you download from this Site, which provide dedicated non-browser-based interaction between you and this Site.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
Rent Sons and/or Sons and Daughters offline or through any other means, including on any other website operated by Rent Sons or any third party; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.
Children Under the Age of 13
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Site, including information:
By which you may be personally identified, such as name, postal address, e-mail address, or telephone number (collectively, “personal information”);
That is about you but individually does not identify you; and/or
About your internet connection, the equipment you use to access our Site and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through our Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners.
Information You Provide to Us. The information we collect on or through our Site may include:
Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site, posting material, or requesting further services. We may also ask you for information when you report a problem with our Site.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Site and of the fulfillment of services. You may be required to provide financial information before placing an order through our Site.
Your search queries on the Site.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Text Message Communications. By providing your mobile number during the registration process, you agree to receive operational messages (including without limitation job reservation confirmations and job detail reminders) from Rent Sons via text message. You agree that such texts may be generated by automated telephone dialing systems, and that consent is not a condition of purchase. To unsubscribe, text STOP to #####. For help, text HELP to ##### or email email@example.com. Message & data rates may apply. You understand that opting out of receiving such text messages may impact your use of the Rent Sons Site.
Information We Collect Through Automatic Data Collection Technologies. As you download, access, use and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Visit donottrack.us for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking
The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Site according to your individual interests.
Speed up your searches.
Recognize you when you return to our Site.
The technologies we use for this automatic data collection may include:
Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of the Site and our e-mails to Neighbors may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Rent Sons, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
Third parties may collect personally identifiable information about your online activities over time and across different Internet services when a user uses the Site. Below are links to resources for regarding online tracking and targeting:
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our Site and its contents to you.
To improve our products and services or to develop new products and services.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Site or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Site.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated or anonymized information about our users without restriction.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Rent Sons’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Rent Sons about our Site users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Site, we will transmit the contents of that email and your email address to the recipients.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rent Sons, our Sons and Daughters, our Neighbors, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by adjusting your user preferences in your account profile or by sending us an email stating your request to firstname.lastname@example.org.
Promotional Offers from the Rent Sons. If you do not wish to have your email address used by Rent Sons to promote our own or third parties’ products or services, you can opt-out by adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to email@example.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Rent Sons as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by adjusting your user preferences in your account profile or by sending us an email stating your request to firstname.lastname@example.org.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website[include link to http://optout.networkadvertising.org].
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Site and visiting your account profile page.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com or write us at: [MAILING ADDRESS].
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.